I am now integrating CUPS 7.0.2 to CUCM 188.8.131.5200-18, and CUCM is using its local user database and CUPS have a LDAP integration. Also, this setup does not use DNS.
I have installed CUPC and configured the IPPM phone service for the IP phone. Everything seems working fine, I can send the instant message and see the different presence status. However, if I reset the phone in CUCM admin page or by pressing **#** or disconnected the power. I found that in CUPC cannot detect the on/off hook phone presence. Besides, I have the same symptom on IPPM, IPPM cannot view the phone availability.
1) Go to CUCM > Device > Phone. Find the phone in problem. Go to the line (DN) configuration. Go to the bottom of the page. Is there a user associated with the line? Is it that the user you logged into CUPC with?
2) Go to CUPS > System Diagnositics > System Troubleshooter. See if you got any error/warning regarding the SIP trunk.
3) Go to CUCM > Device > Trunk. Look at the SIP trunk. Is the destination address in IP address? If it's in DNS name, is the name resolvable? Is the destination port 5060?
4) If everything checked out, you may try reset the SIP trunk from CUCM and restart "Presenece Engine" from CUPS.
If still having problem, we need to get traces:
1) Set "Cisco CallManager" trace level to detailed. Make sure "SIP Call Process" is checked in the trace options.
2) Get the phone off hook. Wait for 3 seconds. Put it on hook.
3) Get "Cisco CallManager" traces.
In traces, CUCM should send "PUBLISH SIP" message to CUPS corresponding to the offhook event. If not, the problem is on CUCM.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
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