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CUPC Client "Connected(Limited)" when registering

When I start my CUPC client it looks like it registers with the CUPS server but that's it. I get a "Connected(Limited)" status and I can't make any calls. The server health screen (attached) shows that I've downloaded the config (TFTP) ok but I can't connect to the Presence server. It cycles through "Connecting (Primary)" and "Disconnecting (Pending Retry)". The Presence server status screen shows the right server and I can ping the server from the PC by using the server name. I'm not using DNS though. Not sure if it matters but I'm resolving the name by using a local host file.

1 ACCEPTED SOLUTION

Accepted Solutions
Red

Re: CUPC Client "Connected(Limited)" when registering

Go to CUPS > System > Security > Incoming ACL.  Add an ACL with the following:

Description: All

Address Pattern: All.

Regards,

Michael

http://htluo.blogspot.com

5 REPLIES
Red

Re: CUPC Client "Connected(Limited)" when registering

Go to CUPS > System > Security > Incoming ACL.  Add an ACL with the following:

Description: All

Address Pattern: All.

Regards,

Michael

http://htluo.blogspot.com

Community Member

Re: CUPC Client "Connected(Limited)" when registering

Hi Michael,

I do not think it is Access list problem. I think there is no Digest credentials under the users in CUCM.

Red

Re: CUPC Client "Connected(Limited)" when registering

The "ACL" is to bypass the digest credential check.  Otherwise, you'll have to configure digest credential for every CUCM user.  It's not going to be fun without BAT. 

Michael

Community Member

Re: CUPC Client "Connected(Limited)" when registering

You are the Boss Michael, I thought the default for ACL to allow. Is it deny by default??

One more thing, even if he add the ACL or Digest, the word limited will remain. unless he integrate with LDAP. true or false ?

Red

Re: CUPC Client "Connected(Limited)" when registering

You're right.  When there's an outstanding item in "show server health", CUPC will show "limited".

Michael

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