Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CUPC - different DN for Softphone and Deskphone

Dear All,

Is it possible to assign a different DN for CUPC softpohne then deskphone or the primary DN on CUCM ?

The objective here is to be able to assign a different Hunt group for users using the softphone mode on

CUPC versus the deskphone mode.

Thanks in advance.

Regards,

Zahid

1 REPLY
Red

Re: CUPC - different DN for Softphone and Deskphone

On CUCM > User Management > End User, there's a parameter called "Primary Extension".

CUPC soft phone and desk phone will use the DN specified in this paramter to do phone control.

Sure you can use different DN on soft phone and desk phone.  But from CUPC perspective, you'll lose one of them.  (You can still dial by pressing the keys on the desk phone though.  Just not from CUPC).

Michael

http://htluo.blogspot.com

195
Views
0
Helpful
1
Replies
CreatePlease login to create content