I am having some trouble logging into CUPC on my new CUPS server. I've got CUPS 7.0.6, CUPC 7.0.2, and CUCM 6.1.3.
Yesterday, both of the users that I had been using to test were not able to log in. The client-side logs reported SOAP login errors. However, we were both able to log into the user and admin web interface with our own uernames and passwords. So I rebooted the server (it's still in pre-production state). The next morning, we were both able to login and CUPC was functional. However, a third test user was not able to log, getting the same thing we got yesterday. I've tried rebooting the Tomcat service and the UP Sync Service, to no avail. I'm not sure what trace files I can look at that will detail the exact problem. I'm a little concerned that I am going to need to reboot the server every night, just to allow people to login. Any ideas on what I might be facing?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...