I upgraded my soft to 1.2(3) last week, but it didn't solve it. I've opened a ticket to the PDI Helpdesk. Here is the answer:
It is not possible to add more than 100 contacts in total also you cannot add more than 20 contacts in one shot. Increasing the maximum number of contacts is being done in CUPS 6.1 however its not committed.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...