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New Member

CUPC random disconnect

Hi,

I have a few people who have been saying that their CUPC client randomly disconnects and they can't reconnect for a long time, even through reboots.  I have a feeling that it's somehow an LDAP timeout, but I don't know.  Regular ethernet and phone connectivity remains normal.  I have attached the problem report from one of the people.  Can anyone decipher what might be happening?

2 REPLIES
Cisco Employee

Re: CUPC random disconnect

Do you happen to have a timestamp when you saw this issue?  There are quite a few log files in here.

--Matt

New Member

Re: CUPC random disconnect

Check around 7/29/2010 at 3:15pm plus or minus a few minutes.

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