All users work fine but 1 particular user cannot control the Softphone and is permanetly disabled. The config for this user is same as all others. The fault moves with the user, i.e logged in from various machines with same issue. The user can control his deskphone. Any advice appreciated.
For CUPC 1.1(x) clients only, the problem is the blank configuration. You must have CallControl.Primary.Address filled in, which comes as a result of configuring at least one CTI gateway in the UPC section of the CUPC configuration.
For CUPC 1.2(x) clients, the TFTP settings in UPC Application settings must be configured.
Thanks for ur post here Jeff....I had a similar issue where one the user had test.admin as her end user name and test as UPCUtest and her softphone didnt came up at all...but after matching her name now it works...Great Post.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.