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CUPC Starts with limited connectivity.

Hello Team

I need you kind support to fix this issue.

Problem - CUPC starts with limited functionality. ( See attached)

Topology - PC is running Windows 7 (32 bit) and is in the same subnet as CUCM & CUPS. (L2 reachability)

I have only one CUCM with all services enabled.

CUCM Version -  System version: 7.0.2.20000-5

CUPS Version -     System version: 7.0.1.10000-28

Problem Description - After following the standard procedure, my CUPC gets logged in , but with limited functionality. Errors involved are "CUPC client not able to download file from tftp Server".(See the attached)

Troubleshooting Done - 

1: For testing i installed CIPC on the PC and it registered with CUCM without any issues (just to ensure that tftp traffic is not blocked by any local AV/Firewall)

2: All username created on CUCM are in small letters.

3: Integration is ok, between CUCM & CUPS, whenever any user is added / modified in CUCM, it is immediately reflected in CUPS.

4: Reviewed the integration steps many times.

Any help will be highly appreciated.

Thanks

Ahad

1 REPLY
Blue

CUPC Starts with limited connectivity.

Hi

How is CUPC added in CUCM?

Refer below link for the procedure.

http://www.ciscopress.com/articles/article.asp?p=1610815

Regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
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