12-24-2011 01:51 AM - edited 03-19-2019 04:09 AM
Hello Team
I need you kind support to fix this issue.
Problem - CUPC starts with limited functionality. ( See attached)
Topology - PC is running Windows 7 (32 bit) and is in the same subnet as CUCM & CUPS. (L2 reachability)
I have only one CUCM with all services enabled.
CUCM Version - System version: 7.0.2.20000-5
CUPS Version - System version: 7.0.1.10000-28
Problem Description - After following the standard procedure, my CUPC gets logged in , but with limited functionality. Errors involved are "CUPC client not able to download file from tftp Server".(See the attached)
Troubleshooting Done -
1: For testing i installed CIPC on the PC and it registered with CUCM without any issues (just to ensure that tftp traffic is not blocked by any local AV/Firewall)
2: All username created on CUCM are in small letters.
3: Integration is ok, between CUCM & CUPS, whenever any user is added / modified in CUCM, it is immediately reflected in CUPS.
4: Reviewed the integration steps many times.
Any help will be highly appreciated.
Thanks
Ahad
12-24-2011 04:38 AM
Hi
How is CUPC added in CUCM?
Refer below link for the procedure.
http://www.ciscopress.com/articles/article.asp?p=1610815
Regards
Ronak Patel
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