I have users that have lost thier CUPC toolbar in Outlook. I have tried removing and reinstalling the application to no avail. I installed the outlook plugins on a machine that did not have them in the past and there is no option for the tool bar on that machine either. Any help would be appreciated.
verify that in Outlook>tools>trustcenter>Add-ins that the "Cisco Unified Personal Communicator for Outlook" is in the "Active Applications" list. If it is in the "Inactive" list, click "go" next to "Manage: COM Add-ins". Add a "check" mark next to the application and click OK.
If the application is in the "active list", you may remove the application from the "Manage: COM Add-ins" page by selecting the application and clicking remove.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...