Our CUPC clients have lost the ability to control the deskphone. The option is there to select the phone in CUPC, and deskphone control has been assigned to all users, however when you select deskphone it pauses and then moves to disabled, the softphones are working fine. This is probablly caused by some setting I've changed, I'm just not sure exactly what the problem could be?
First thing to verify is that the phone device are still associated with the user. I can't think of what might have caused all the devices to become unassociated from the users, especially if the UPC devices (the softphone instances) are still associated. But it is something to check.
My mistake, I was looking at the LDAP port under a different setting where it had been set already. I corrected this under the LDAP > Auth. section and restarted the CTIManager services. Fixed that issue!
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...