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New Member

CUPM 1.3.1. Got error during syncronization subscibers

I have Cisco Unified CallManager 4.2(3) and CUPM 1.3.1.

I'm using Active Directory in Cisco CallManager.

During the syncroniation of subsribers on CUPM I got error (NICE LOG):

IPT-1700: A device error occured, please check NICE log to determine the problem. | Cause - com.sun.xml.messaging.saaj.SOAPExceptionImpl: Unable to create envelope from given source

Can you describe my error?

1 REPLY
New Member

Re: CUPM 1.3.1. Got error during syncronization subscibers

1.3 has a hard time dealing with special unicode characters in names, you will have to open a case to get this patched. there could be many problems, but this is one I have run into.

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