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CUPM 8.6 import users error

Hello,

I am in the process of evaluting CUPM (Cisco Unified Provisioning Manager)  8.6 software.

I got an error when I do synchronize the users from our CUCM publisher server. It seems to concernerns users with profile and extension mobility.

CUCM version is 8.5.

Does anyone knows how to correct this error?

Thanks for support.

Christophe

Log generated after user synchonization:

...

ERROR: Failed to query user: Hanselmann
ERROR: Failed to query user: VanDammem

...

So something seems to be missing somewhere either in CUCM config or in CUPM config or ?

I found the following on the nice.01.log (example for user VanDammen):

Thu 17-Nov-2011 10:42:08 CET:EME:7673-SubSyncReade:CallProcesso:Thread[SubSyncReader1,5,main

ERROR: Failed to query user: VanDammem

Can't find resource for bundle java.util.PropertyResourceBundle, key TypeProduct.

IPT-1700: A device error occurred, please check NICE log to determine the problem. - Can't find resource for bundle java.util.PropertyResourceBundle, key TypeProduct.

    at dfc.ipt.cisco.callmanager.soap.CallManagerSOAPEngine.sendMessage(CallManagerSOAPEngine.java:580)

    at dfc.ipt.cisco.callmanager.soap.CallManagerSOAPEngine.sendMessage(CallManagerSOAPEngine.java:452)

    at dfc.ipt.cisco.callmanager.ccm850.CallManagerConfiguratorImpl850_generated.getDeviceProfileByName(CallManagerConfiguratorImpl850_generated.java:1445)

    at dfc.ipt.cisco.callmanager.ccm850.CallManagerConfiguratorImpl850_generated.createUserObj(CallManagerConfiguratorImpl850_generated.java:7408)

    at dfc.ipt.cisco.callmanager.ccm850.CallManagerConfiguratorImpl850_generated.getUser(CallManagerConfiguratorImpl850_generated.java:2010)

    at dfc.ipt.cisco.callmanager.CallManagerConfiguratorImpl.getUser(CallManagerConfiguratorImpl.java:2513)

    at dfc.ipt.cisco.callmanager.CallProcessorServiceActionEngine$SubSyncCCMReader.getCCMObject(CallProcessorServiceActionEngine.java:563)

    at dfc.ipt.cisco.callmanager.CallProcessorServiceActionEngine$SubSyncCCMReader.run(CallProcessorServiceActionEngine.java:667)


Details on the processor configuration:

Name:  CUCM_Publisher-CiscoUnifiedCM
Device Name:  CUCM_Publisher
Associated CUP Name:  Presence Server-CiscoUnifiedPresence
IP Address:  192.168.160.60
Type:  Unified CM
Version:  8.5(1)
Device Protocol:  HTTPS
LDAP Directory Integration:  Synchronization and Authentication
User Name:  AXL_CUPM_CUCM
Password:  ********
Extension Mobility Details  (if available)
Service Name:  Extension Mobility
Service URL:  http://192.168.160.60:8080/emapp/EMAppServlet?device=#DEVICENAME#
Infrastructure Last Synchronized 
Started:  17-Nov-2011 08:47:53 +0100
Completed:  17-Nov-2011 08:49:38 +0100
Message:  Completed
Subscriber Last Synchronized 
Started:  17-Nov-2011 10:41:50 +0100
Completed:  17-Nov-2011 10:52:34 +0100
Message:  Completed
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