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CUPS 6.X to 7.X

Any idea how to get the upgrade software?

I have checked PUT tool, and it appears that either we are not entitled or it is not available from PUT.

Does this software come on a CUCM cd? We are currently running CUPS 6.0 and I am trying to upgrade to 7.X

Thanks,

1 ACCEPTED SOLUTION

Accepted Solutions
Red

Re: CUPS 6.X to 7.X

You need to place an order via PUT tool.

I guess you got your CUPS 6 from the CUCM 6 "bundle promotion"? If that's the case, you need to pay to upgrade to 7.x.

Michael

http://htluo.blogspot.com

2 REPLIES
Red

Re: CUPS 6.X to 7.X

You need to place an order via PUT tool.

I guess you got your CUPS 6 from the CUCM 6 "bundle promotion"? If that's the case, you need to pay to upgrade to 7.x.

Michael

http://htluo.blogspot.com

Re: CUPS 6.X to 7.X

I am in the same situation.

My customer has CUWL and so has the full proper version of CUPS. The upgrade does not appear on the PUT tool. I asked the customer services team to ship the upgrade along with CUCM and Unity Connection. I got those but no CUPS.

I have been told that I can load the CUPS 6.0 license on 7.0 so no PAK should be needed (is this true?) but I do need the upgrade media as the downloads available from CCO do not cover major release upgrades.

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