Re: CUPS 7.0.8 with Communicationsmanger 6.1.4 or 7.1 Deskphone
If you can't repoint to the global catalog port (that's a very common solution) then you would need to try to work out where the delays are coming from that are causing the authentication to time out.
Best way to do this is to run a packet capture on the CCMs to see the LDAP traffic, and then go through it looking for failures or delays in response. Based on that you'll likely need to resolve some directory issues - such as bad DNS entries, slow responding servers, incorrect AD sites config, etc..
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