Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CUPS 7 Reporting and IM Archiving

We are testing CUPS 7 IM capabilities as a possible replacement for our current IM client.  Management is looking for a report that shows the usage of the IM.  I also read that CUPS archives the IM sessions but I can't seem to locate where I read this and/or where the sessions are located.  we would have a legal requirement to retain all IM sessions.  Any help would be appreciated.

Everyone's tags (5)
1 ACCEPTED SOLUTION

Accepted Solutions
VIP Super Bronze

Re: CUPS 7 Reporting and IM Archiving

Only archiving. I am not aware of any utilization reports in current or future versions. A third-party company named Sipera has a way of doing IM archiving in CUPS 7 through a product they wrote. You can speak with them if you want this immediately.

As for 8.0, you are looking at Q2CY10.

Please remember to rate helpful responses and identify helpful or
8 REPLIES
Red

Re: CUPS 7 Reporting and IM Archiving

Not available on CUPS 7.  Should be available on CUPS 8.

Michael

http://htluo.blogspot.com

New Member

Re: CUPS 7 Reporting and IM Archiving

Thanks.  is that in answer to the archiving question or report question or both?  Also, I understand 8 is expected for 2nd quarter can you confirm, deny, or hypothesize?  thank you Michael.

VIP Super Bronze

Re: CUPS 7 Reporting and IM Archiving

Only archiving. I am not aware of any utilization reports in current or future versions. A third-party company named Sipera has a way of doing IM archiving in CUPS 7 through a product they wrote. You can speak with them if you want this immediately.

As for 8.0, you are looking at Q2CY10.

Please remember to rate helpful responses and identify helpful or
New Member

Re: CUPS 7 Reporting and IM Archiving

thanks

New Member

Re: CUPS 7 Reporting and IM Archiving

Dear mtmachen,   My name is Dean Jones Dir of Sales for Sipera Systems Inc. Sipera is an approved Cisco Developer Tech Partner with a great complimentary solution for IM Compliance logging and we are also a part of The ISPN program for UC. Feel free to call me ASAP 469-628-1376. I have taken the liberty of Attaching a Sipera Presentation that I know you will find very helpful. You can also email at djones@sipera.com.

Cisco Employee

Re: CUPS 7 Reporting and IM Archiving

CUP 7.x can support IM Archiving with the Sipera solution certified through the Cisco Developer Network.

http://www.sipera.com/index.php?action=company,press_release&id=808

Louis

New Member

Re: CUPS 7 Reporting and IM Archiving

Thanks Louis for the plug.

New Member

Re: CUPS 7 Reporting and IM Archiving

Dear mtmachen,

My name is Dean Jones Dir of Sales for Sipera Systems Inc. Sipera is an approved Cisco Developer Tech Partner with a great complimentary solution for IM Compliance logging and we are also a part of The ISPN program for UC. Feel free to call me ASAP 469-628-1376. I have taken the liberty of Attaching a Sipera Presentation that I know you will find very helpful. You can also email at djones@sipera.com.

814
Views
0
Helpful
8
Replies