Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CUPS 8.0(3) Cisco UP XCP XMPP Federation Connection Manager Will Not Start

Hello,

We have a CUPS 8.0(3) one server cluster that we have installed.  I am unable to start the Cisco UP XCP XMPP Federation Connection Manager.  It says started successfully and then it just stops.  I have Federation turned on and have No TLS set to make sure certificates aren't the problem.  Every other possible service on the box is running with no problem.  I have a TAC case open but it's been open for almost a month and it seems like we've made no progress so I figured I would try here to see if anyone else is seeing this problem.  Any help is much appreciated.

Thanks,

Jon Domen

Bryant University

3 REPLIES
New Member

Re: CUPS 8.0(3) Cisco UP XCP XMPP Federation Connection Manager

I'm having the exact same issue.  Were you able to get this resolved with TAC?

Thanks,

Brian

New Member

Re: CUPS 8.0(3) Cisco UP XCP XMPP Federation Connection Manager

Hi Brian,

I did contact TAC and unfortunately, the only way I was able to resolve it was I had to rebuild the entire server from scratch.

Jon Domen

Bryant University

New Member

Re: CUPS 8.0(3) Cisco UP XCP XMPP Federation Connection Manager

I upgraded to 8.0(4) last night and now the service started just fine.

1576
Views
0
Helpful
3
Replies