If Primary server goes down we are facing difficulty in loging into secondary CUPS via Jabber.
We enabled the High Availability option. We are using hostname (cups.abc.net) in server address option, ip address of both servers are mapped on this hostname. If any one server disconnect from network, we can see via nslook that cups.abc.net is resolving with secondary server ip address.
This problem happen after power outage in our network. Before power outage failover was working fine. Attached are the screen shots from system, can any one advise whats the problem & how to fix it.
In logs we found that Presence Engine & XCP Message Archievers are stopped in secondary server, we tried starting it manually but no luck.
You need DNS to be working perfectly or you can have a whole series of problem, starting with database replication and the heartbeats. Get your A and PTR records correct - ONLY one of each for both nodes. A common mistake is multiple PTR records for the same FQDN.
The second problem is that EPE is a critical service. You need to figure out why it won't start, possibly due to DNS if that's broken. Verify that the db replication is all good, then turn up debug logging on EPE and take a look.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...