While we're federating with a number of other services, some services aren't currently accessible through the Google Talk network, and your users won't be able to chat with users of those services.
If you'd like your users to have the ability to chat with people connected to the Google Talk network through federated networks, you'll need to edit your Service (SRV) records. You don't need to edit your SRV records for your users to chat with other Google Apps and Gmail users. SRV records are managed by your domain host. We suggest contacting your domain host to find out if you have access to SRV records and how you can make modifications.
When you enter the following information, make sure to replace gmail.com with your domain. Don't replace google.com.
_xmpp-server._tcp.gmail.com. IN SRV 5 0 5269 xmpp-server.l.google.com. _xmpp-server._tcp.gmail.com. IN SRV 20 0 5269 xmpp-server1.l.google.com. _xmpp-server._tcp.gmail.com. IN SRV 20 0 5269 xmpp-server2.l.google.com. _xmpp-server._tcp.gmail.com. IN SRV 20 0 5269 xmpp-server3.l.google.com. _xmpp-server._tcp.gmail.com. IN SRV 20 0 5269 xmpp-server4.l.google.com. _jabber._tcp.gmail.com. IN SRV 5 0 5269 xmpp-server.l.google.com. _jabber._tcp.gmail.com. IN SRV 20 0 5269 xmpp-server1.l.google.com. _jabber._tcp.gmail.com. IN SRV 20 0 5269 xmpp-server2.l.google.com. _jabber._tcp.gmail.com. IN SRV 20 0 5269 xmpp-server3.l.google.com. _jabber._tcp.gmail.com. IN SRV 20 0 5269 xmpp-server4.l.google.com.
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