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New Member

CUPS and MS Outlook 2007 Problems

When user has the CUPS add-in for MS Outlook 2007 enabled they have problems closing Outlook Properly. The program and icon disappear from the users desktop but Outlook remains in the Task Manager for 5 to 7 mins after. If they disable the CUPS add-in by going Tools - Trust Center - Add-Ins - Go and disable. Outlook closes quickly from the desktop and Task Manager.

The problem is that the user is getting an error about the Outlook - Data file does not close properly when the go and open Outlook again with the CUPS add-in enabled. Then Outlook responds slowly while the Outlook data file is being checked for errors.

Has anyone elses seen or have heard of this problem?

  • Unified Communications Applications
1 REPLY
New Member

Re: CUPS and MS Outlook 2007 Problems

We had fits with CUPC causing outlook to crash. I called TAC and got and ES Release of the CUPC client to use and that resolved the issues. The version were were using was 1.2(2). The ES build is 1.2.2.11752 I believe.

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