My CUPS 7.0.2 integrated with CUCM 7,All of those function work correctly,except the IM.the msg send to another user always delay more than 20s,Instance Msg not immediately!!
pls help me~!
1) We need proxy log on debug level with following options:
a) Enable SIP Message and State Machine Trace
b) Enable SIP TCP Trace
2) We need presence engine log on debug level
3) You need to recreate the problem before collecting logs. Send one (and only one) message.
4) Let me know the sender and receipent's user ID and the content of the message.
I am confronted with the same problem, too.
The environment is also the same.
(All server and computer are in same VLAN and use same DNS.)
I want to know the method of settlement if it has already solved it.