Custom CUE AutoAttendant - dial by first name instead of last name
I'm running CME with CUE. I want to edit the dialbyname menu option in the default AA script. By default it says to "enter last name followed by the first name." Is it possible to change this so it will search for the first name first? Updating the prompt is easy, but i can't figure if it's possible to search by first name instead of the last name. Thanks.
Re: Custom CUE AutoAttendant - dial by first name instead of las
The only possibility is to swap the first/last names for each user in CUE, unfortunately. However, this will mess up the dial-by-name addressing in voicemail, which relies on last-name first (since you can't change the prompt).
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