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custom reports UCCX 8.XX

I have a question about custom reports with extraction in historical reports program.

How do I create custom reports in UCCX script to extraction through of historical reports program?

i need to do reports points to extract through historical reports program.

anybody can help me?

uccx.jpg

1 REPLY
Super Bronze

custom reports UCCX 8.XX

Hi

To create a proper custom report you'll need to learn SQL and Crystal Reports, and a few tricks specific to UCCX.

From the screen grab you have added I also think your script needs some work. I presume you want to report on the results of this script, which seems to be a satisfaction survey?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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