CWMS - Joining error - You are no longer connected to the meeting

[rajesh.kumar]

Hi

We have CWMS 2.7.1.2054.B

While joining the meeting we are getting "You are no longer connected to the meeting Automatically reconnecting"

and message repeats but can't join meeting. Attached the error message screen shot.

Internet option, we enabled the TLS 1.1, 1.2 and SSL 3.0 also webex plug-in also installed.

As of now webex is using self signed certificate.

Tried with IE, Chrome and Firefox but no luck

Pls. suggest.

Rgds

Rajesh Kumar

[rajesh.kumar]

Dear All

Any suggestion?

[rajesh.kumar]

Port issue, it was upgrade from 2.5 to 2.7, there is one port 10200 required to be opened between IRP and Admin. 

Problem resolved.

[Jerome Wintringer]

Hello Rajesh,

I have the same error after upgrading from 2.7 MR2 to 2.7 MR2 Patch5.

The mentioned port is not listed in the deployment guide

http://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/2_7/Planning_Guide/cwms_b_cwms-planning-system-requirements-2-7/cwms_b_cwms-planning-system-requirements-2-7_chapter_011.html?bookSearch=true#reference_125F962B1D20407186B1654C7A3F5873

Regards

Jerome

[voipeee]

Hey Rajesh,

Could you please let me know how did you fix this issue? When I am connecting to VPN I am getting the same error. However, my colleagues are not getting we have everything same.

Thanks,

Muk

[Javier Morales]

I have this issue.

No firewall between my PC and the CWMS Servers

This start after an upgrade from 2.7 to 2.8.1.3084.B-AE

Browsers are configured to allow TLS1.x

Certificate was generated after the upgrade

But the problem continues...

Any ideas?