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New Member

datastore contreol center error

i need help regarding our backup ipcc server. the primary ipcc server is showing this error about backup ipcc server.

kindly suggest some solution to resolve this issue.

thanks,

Zeeshan iqbal.

2 REPLIES
Cisco Employee

Re: datastore contreol center error

Zeeshan,

The issue is often caused by a SQL replication issue between the two CRS nodes. To resolve the issue, do this:

1. Log into the Application Administration page.

2. Select System -> Control Center -> Component Activation

3. Select the Subscriber node

4. Deselect the Agent, Historical and Repository datastores, then click update

5. Select the Agent, Historical and Repository datastores, then click update to re-activate the datastores.

6. restart the CDR Node Manager service

Hope this helps.

Regards,

Michael.

New Member

Re: datastore contreol center error

Did teh response work and did you lose data from the database

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