Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

dbWalker Warnings

Greeting rule Error

Set to go to call handler with alias=openinggreetingch

Greeting rule uses greeting WAV file found at:d:\CommServer\Stream Files\OperatorOffhoursGreeting.wav

1184:(warning) contact rule: Alternate has a switch ID that's set to NULL which means it will default to switch 0

You can correct this by going to the call handler or subscriber transfer page in the SA for this transfer rule and selecting a valid switch.

1184:(warning) contact rule: Off Hours has a switch ID that's set to NULL which means it will default to switch 0

You can correct this by going to the call handler or subscriber transfer page in the SA for this transfer rule and selecting a valid switch.

1184:(warning) contact rule: Standard has a switch ID that's set to NULL which means it will default to switch 0

You can correct this by going to the call handler or subscriber transfer page in the SA for this transfer rule and selecting a valid switch.

2 REPLIES
New Member

Re: dbWalker Warnings

Continuing with post...

I ran dbwalker and got the warnings listed in previous post. I am not sure how to fix them, they are call handlers and do not see transfer rules.

Unity 4.2.1.

Thanks,

Beth

Cisco Employee

Re: dbWalker Warnings

Contact rules are actually transfer rules (the database calls them "contact rules", the SA says "transer frules" - same thing). Every call handler has 3 of these (alternate, standard and off hours) - you can go set the switch assignment there if you want.

Keep in mind, this is a pretty low priority warning - it's not likely causing a problem, but it notes it as a warning mostly for sites using multiple switch integrations since it can be anbiguous in that case. If you don't have a multiple switch integration you don't need to worry about this.

116
Views
0
Helpful
2
Replies
CreatePlease login to create content