dbWalker Warnings

[Beth Verish]

Greeting rule Error

Set to go to call handler with alias=openinggreetingch

Greeting rule uses greeting WAV file found at:d:\CommServer\Stream Files\OperatorOffhoursGreeting.wav

1184:(warning) contact rule: Alternate has a switch ID that's set to NULL which means it will default to switch 0

You can correct this by going to the call handler or subscriber transfer page in the SA for this transfer rule and selecting a valid switch.

1184:(warning) contact rule: Off Hours has a switch ID that's set to NULL which means it will default to switch 0

You can correct this by going to the call handler or subscriber transfer page in the SA for this transfer rule and selecting a valid switch.

1184:(warning) contact rule: Standard has a switch ID that's set to NULL which means it will default to switch 0

You can correct this by going to the call handler or subscriber transfer page in the SA for this transfer rule and selecting a valid switch.

[Beth Verish]

Continuing with post...

I ran dbwalker and got the warnings listed in previous post. I am not sure how to fix them, they are call handlers and do not see transfer rules.

Unity 4.2.1.

Thanks,

Beth

[lindborg]

Contact rules are actually transfer rules (the database calls them "contact rules", the SA says "transer frules" - same thing). Every call handler has 3 of these (alternate, standard and off hours) - you can go set the switch assignment there if you want.

Keep in mind, this is a pretty low priority warning - it's not likely causing a problem, but it notes it as a warning mostly for sites using multiple switch integrations since it can be anbiguous in that case. If you don't have a multiple switch integration you don't need to worry about this.