Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Default Unity Voice

We have a customer that would like to change the ladies voice in unity by default. I know they can create new ones, however i seem to remember a way to change to a male voice in previous versions of unity. Does anyone know if this can be done in Unity 4.0

1 REPLY
Blue

Re: Default Unity Voice

you can change conversations in unity but i think they are all the same voice.

cisco does not support changing the systemPrompts as they are called.

" ..... In fact, customizing system prompts is not supported. Do not delete system prompts, as this can cause system errors. All system prompts are automatically deleted and replaced when you upgrade Cisco Unity (including maintenance upgrades)." excerpt from cco documentation.

see this link for more info:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_administration_guide_chapter09186a0080449c12.html

perhaps you can create call handlers to contain specific prompts that you would like and use these in your unity environment.

143
Views
0
Helpful
1
Replies
CreatePlease to create content