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New Member

Delete all Voicemails in mailbox - unity connection 7.0

Hello All,

We have mailboxes that have a large amount of messages and we just want to delete all messages but not the mailbox, what is the quickest way? Thanks

Jason

8 REPLIES
Cisco Employee

Re: Delete all Voicemails in mailbox - unity connection 7.0

Jason,

Create an IMAP connection using something like Outlook and delete the messages that way.

Hope that helps,

Brad

New Member

Re: Delete all Voicemails in mailbox - unity connection 7.0

Brad,

Is there anyway to delete messages without IMAP licenses??

Jason

Cisco Employee

Re: Delete all Voicemails in mailbox - unity connection 7.0

Jason,

It's either that or deleting the mailbox and recreating it.

You could create a message aging policy but not sure how effective that would be for what you're trying to do:

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsag190.html#wpxref92160

Brad

New Member

Thanks WSonnylal! The Bulk

Thanks WSonnylal! The Bulk user delete tool is the way to go. It worked wonderfully. I wanted to revive the thread in case someone else needs an answer to this. The http://www.ciscounitytools.com/ website is a great supplement to the shortcomings of Unity Connection. The Bulk user delete tool has other options besides deleting users. You can also reset all user PIN's/web password, delete greetings, set mailbox for enrollment amongst others.

New Member

Re: Delete all Voicemails in mailbox - unity connection 7.0

Use the following CiscoUnityTool to quickly delete voicemails from a mailbox.  The tool is called "Bulk User Delete" it can be used to delete users but you can run it to just purge messages from a mailbox as well.  Here's the link to the tool.  It only works with Unity Connection 7.x btw.

http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html

New Member

Hey Jason, Message aging

Hey Jason,

 

Message aging policy works.

 

I created a new message aging policy and applied it to the user's mailbox.

Need to wait for 10 minutes . Then all the messages would be deleted... 

Thanks for the idea Jason.

New Member

Hi mlazar,

Hi mlazar,

Can you please let me know how you set "Message Aging Policy" to delete all messages in 10 minutes. I've tried it and it doesn't let me enter "Move messages to deleted folder to 0 days"

Please advise because I have 1000 messages in one mailbox and I cant delete it.

Thank you 

sharri

New Member

Good stuff. I had to delete

Good stuff.

 

I had to delete messages from mail box. It worked for me as well.

 

Regards,

Amarjeet

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