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New Member

Delete unity connection message within 3 seconds

          Customer on Unity connection does not want users to be able to delete their message with first 3 seconds of playback - any setting anywhere where this can be enabled ?

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Cisco Employee

Delete unity connection message within 3 seconds

There's nothing that offers that level of granularity for configuration.

The best you can do is use the custom key mapping utility to remove the delete key during the header - a message playback contains the header ("message from", urgency, security level etc... that plays before the message body), then the body and then the footer ("left at 5:22pm...").  So you can turn off delete during the header but you can't turn off delete for only the first 3 seconds of the actual message body - keys defined during the body are active for the entire message body playback.

-J

2 REPLIES
Cisco Employee

Delete unity connection message within 3 seconds

There's nothing that offers that level of granularity for configuration.

The best you can do is use the custom key mapping utility to remove the delete key during the header - a message playback contains the header ("message from", urgency, security level etc... that plays before the message body), then the body and then the footer ("left at 5:22pm...").  So you can turn off delete during the header but you can't turn off delete for only the first 3 seconds of the actual message body - keys defined during the body are active for the entire message body playback.

-J

New Member

Delete unity connection message within 3 seconds

Thank you Jeff, will try that and see if that satisfies their requirements.

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