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New Member

Deleting Chat History - CUPC ver 8.5 - Windows 7

Is it possible to delete chat history from a user's PC with CUPC ver 8.5? The user has windows 7. If so, where is the file stored? Thanks!

2 ACCEPTED SOLUTIONS

Accepted Solutions
Cisco Employee

Hi Joshua,Please check the

Hi Joshua,

Please check the following post

https://supportforums.cisco.com/discussion/11094261/remove-chat-history-cupc-8

HTH

Manish

Cisco Employee

Please check the following

Please check the following path

C:\Users\username\AppData\Local\Cisco\Unified Communications\Jabber\CSF\History

HTH

Manish

5 REPLIES
Cisco Employee

Hi Joshua,Please check the

Hi Joshua,

Please check the following post

https://supportforums.cisco.com/discussion/11094261/remove-chat-history-cupc-8

HTH

Manish

New Member

Yes, I had seen that post

Yes, I had seen that post prior to posting mine, but thanks.

That path seems to be specific to Windows XP. I was wondering if anynoe knew the path for Windows 7...

Cisco Employee

Please check the following

Please check the following path

C:\Users\username\AppData\Local\Cisco\Unified Communications\Jabber\CSF\History

HTH

Manish

New Member

Yep, just found it myself

Yep, just found it myself (had to enable hidden folders). Thanks Manish!

Cisco Employee

Good to know that.Manish

Good to know that.

Manish

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