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New Member

Design question about Cisco Unified Contact Center Express

We have this solution where were using CCX-50PRE-SEAT1(quantity of six), and a Stand Alone Server(MCS-7816-H3-CCX1) for it.

We are also using CCX-50-ADV-EIM-S1(quantity of four) and CCX-50-PBO-S1(quantity of 10). We have two separate MCS-7825-H3-CCX1.

Do we need this MC's 7825 separately or can we have a single machine that makes the job of the two?

Can anybody help with this question?

1 REPLY
Hall of Fame Super Silver

Re: Design question about Cisco Unified Contact Center Express

EIM requires it's own server, PBO which is preview dialer can be running the UCCX server, I am not even usre how you would run it on another server.

HTH,

Chris

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