Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Desktop agent keeps initalizing, cannot uninstall either

For a few weeks now my Desktop agent keeps initalizing and it kicks me out of the supervisor console. When I try to install another version it says "A conflicting application has been detected. See product documentation for a listing of valid configurations.

There is not an option in add/remove to delete the program either

Used the documents that cisco has on their site to manually uninstall and they do not point me to a useful solution

deleted the folder that contains agent and it cannot install a new copy

Update

By deleting the supervisor console it removed the agent, this did not fix the issue after reinstalling

Any suggestions?

175
Views
0
Helpful
0
Replies
CreatePlease login to create content