cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
517
Views
0
Helpful
4
Replies

Diable "Caller Input" in Unity Conn

cairns-a
Level 1
Level 1

We are running Unity Connection 7.1.3.

We have a user that does not want the "caller input" to work at all.  If a caller is in Unity Conn and presses any digit, they want nothing to happen, just continue to play the greeting.

Is there a way to disable the "caller input keys"?

Thanks

Trae

1 Accepted Solution

Accepted Solutions

almost... set it to ignore AND locked.  This casues Connection (or Unity) to ignore the key and throw it away without stopping the greeting...

View solution in original post

4 Replies 4

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

If I recall correctly, you just set each action key to 'ignore'...

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

almost... set it to ignore AND locked.  This casues Connection (or Unity) to ignore the key and throw it away without stopping the greeting...

Thanks.  The ignore and lock worked.

Aha.. yes, all coming back to me now

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: