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New Member

Diable "Caller Input" in Unity Conn

We are running Unity Connection 7.1.3.

We have a user that does not want the "caller input" to work at all.  If a caller is in Unity Conn and presses any digit, they want nothing to happen, just continue to play the greeting.

Is there a way to disable the "caller input keys"?

Thanks

Trae

  • Unified Communications Applications
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Diable "Caller Input" in Unity Conn

almost... set it to ignore AND locked.  This casues Connection (or Unity) to ignore the key and throw it away without stopping the greeting...

4 REPLIES
Super Bronze

Re: Diable "Caller Input" in Unity Conn

Hi

If I recall correctly, you just set each action key to 'ignore'...

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Cisco Employee

Re: Diable "Caller Input" in Unity Conn

almost... set it to ignore AND locked.  This casues Connection (or Unity) to ignore the key and throw it away without stopping the greeting...

New Member

Re: Diable "Caller Input" in Unity Conn

Thanks.  The ignore and lock worked.

Super Bronze

Re: Diable "Caller Input" in Unity Conn

Aha.. yes, all coming back to me now

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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