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Dial by Name ## for Extension - VM Question

To toggle between dialing by name and dialing by extension you can dial ##.

Is there a way to make dial by extension the default?

In this case I am referring to Unity Connection 8.5.

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Cisco Employee

Dial by Name ## for Extension - VM Question

sure - each user's "Send Message Settings" has an option under the "Message Addressing and Sending" section that lets you pick a default of spelling by last name first, spelling by first name first or addressing by extension as the default.

You can change this per user or in bulk via the Bulk Edit facility and/or set it in the subscriber template so all future users created with that template get a new default.

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Cisco Employee

Dial by Name ## for Extension - VM Question

sure - each user's "Send Message Settings" has an option under the "Message Addressing and Sending" section that lets you pick a default of spelling by last name first, spelling by first name first or addressing by extension as the default.

You can change this per user or in bulk via the Bulk Edit facility and/or set it in the subscriber template so all future users created with that template get a new default.

Bronze

Dial by Name ## for Extension - VM Question

Makes sense!!  I was looking all over the place mainly under system settings.  Thanks as always....

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