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Dial by Name in Call manager 4 and Unity 4

can auto attendant on Call Manager 4 and Unity 4 be configured to allow outside callers to dial by name.

  • Unified Communications Applications
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Dial by Name in Call manager 4 and Unity 4

There are two ways for this. You can have outside callers go directly to a Directory Handler. Then they could dial by name. Or in your Opening Greeting, by default, Caller Input 4 is configured to go the Directory Handler built into the system.

1 REPLY

Re: Dial by Name in Call manager 4 and Unity 4

There are two ways for this. You can have outside callers go directly to a Directory Handler. Then they could dial by name. Or in your Opening Greeting, by default, Caller Input 4 is configured to go the Directory Handler built into the system.

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