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Community Member

dial by name/ number

I can not remember where to turn of dial by name instead of number. End users want to dial ext numbers not names. Unity 5.0

3 REPLIES
VIP Purple

Re: dial by name/ number

You can change this per subscriber under Subscribers > Conversation > Message Addressing and Sending. You can also change this for new subscribers by modifying a subscriber template. If you want to change a group of (or all) existing subscribers, use Bulk Edit in the Tools Depot.

Users can also change this on the fly by pressing ##.

Hope this helps.

Brandon

Community Member

Re: dial by name/ number

is there somewhere in COS to change this?

VIP Purple

Re: dial by name/ number

Not to my knowledge.

Brandon

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