Dialing from Unity Conn AA user getting VM port number
I have a customer who stating that when someone dials his extension from there Unity AA it's showing only the VM port number on his phone. I haven't been able to verify that because I'm not on site, but I explained to the customer that when your call is connected it should pass the ANI info, he claims it's not. I was wondering if there was something I missed when setting this up. I've never had a customer come back and state this issue before. Is there something I can check so I can avoid a trip back to the customer site?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...