We have a problem with some of our operators not logging in to the console for major portions of the day in order to avoid the deluge of phone calls. Is there any way to find a log of who logged into the consoles and when in CCM 4.0?
very helpful. I found exactly what I needed in here C:\ProgramFiles\Cisco\Trace\TCD\tcdsrv.txt. I'll keep the direct call routing in mind if we need to do that, but there are 5 AC panels in the building.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.