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New Member

Direct Tansfer to User Mailbox in Unity

This was probably asked in the past...

I have CCM 4.1(3) and Unity 4.0.4

Do you know an easy way for the attendant to transfer a call to a users voice mailbox (without making the users extension ring).

I was trying to do this by using a Unity Call Handler but so far I did not find a way.

Any quick ideas?

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Direct Tansfer to User Mailbox in Unity

8 REPLIES
Cisco Employee

Re: Direct Tansfer to User Mailbox in Unity

New Member

Re: Direct Tansfer to User Mailbox in Unity

Excellent

This solved my problem.

Thanks

New Member

Re: Direct Tansfer to User Mailbox in Unity

This is a way also

Get a dial tone

Press * (star key)

Dial Extension

Listen to voicemail recording or press # to leave a message.

Cisco Employee

Re: Direct Tansfer to User Mailbox in Unity

New Member

Re: Direct Tansfer to User Mailbox in Unity

That link is not showing up for me... probably because almost 3 years have passed since this was originally posted. Can anyone help me get a upto date link on how to accomplish this (star+extension -> Voicemail) ??

Hall of Fame Super Red

Re: Direct Tansfer to User Mailbox in Unity

Hi Les,

Here is the link;

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a008015b963.shtml

When you see links like the one posted, just delete the "partner" portion and you are good to go :)

Hope this helps!

Rob

New Member

Re: Direct Tansfer to User Mailbox in Unity

Awesome thank you!

Hall of Fame Super Red

Re: Direct Tansfer to User Mailbox in Unity

Hi Les,

You are most welcome :)

Take care,

Rob

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