Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Directed call park number recommendations

Hi,

This is more of a design question about numbering plans, but here it goes.  I have configured our sites to use 4 digit internal numbers, and I have matched the call park numbers to the prefix of the internal numbers for each location.  eg.

location A: 30xx

location B: 32xx

location C: 40xx

location D: 44xx

etc...

Directed call park numbers:

location A: 301, 302

location B: 321

location C: 401,402

location D: 441,442

This has worked fine up until people wanted to start parking calls on phones that do not have the blf directed call park button.  The interdigit timeout now conflicts with my numbering plan, because 441, could be 4410 in location D.  So people are trying to park calls by just transfering the call to 441, but they have to wait for the 10 second timout to occur before they can complete the transfer.  I was thinking of just changing the call park numbers, but I would have to use a 4 digit number instead of a 3 digit number.

Dan.

290
Views
0
Helpful
0
Replies
CreatePlease login to create content