Directly to "Enter your mailbox ID"

[wchaffin]

When Cisco Unity receives the call, it plays the Opening Greeting if the calling number is not a subscriber in Unity.

If you want to log into a mailbox, you can press the * key during the Opening Greeting announcement and enter your mailbox ID and password.

Can we bypass the required pressing the * key and go directly to "enter your mailbox ID".

Hay, my users are doing good to remember their mailbox ID!!

Pub/Sub callmanagers

OS Image 2000.2.4

OS Service Rel 2000.2.7sr8

OS Upgrade 2000.2.7

CCM system ver 4.1(3)sr3a

CCM admin ver 4.1(0.11)

CCM install id 4.1(3)sr3a

Unity version = 4.0(5.0)

Thanks,

Bill

[MikeTomasko · Accepted solution]

Do you have a VM pilot number that can be dialed from the outside? If so, setup a translation pattern in Call Manager and then setup a Routing Rule in Unity.

[wchaffin]

Going in I was where you explained but didn't know or understand unity routing rules. I do now thanks to your nudge. Thank you Mike. Bill