I cannot find a setting that will allow the customer to modify how many letters are entered for the subscriber name before a match is announced. Is there a way to shorten it to 3 letters of their last name?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...