For most of the SFTP servers, "/" and "\" are the same. But depending on the server, "/" and "./" could be different.
For example, SFTP servers on Windows usually treat "/" as "SFTP root". But SFTP servers on Linux usually treat "/" as system root. If the login account does not have permission on system root, that could cause problem.
Here are some recommendations:
1) Use FreeFTPd for testing. Because it's freeware and widely used (and proven to work with CUCM).
2) Use "." or "./" as the path in CUCM DRS configuration. "." and "./" means "current directory" or "user's directory".
3) Test SFTP server with SFTP client to verify connectivity and permission. I'd recommend you use a command line client. So you are fully aware what path you're in. Test commands include:
ran into similar issue where all components restored good except CAR/CDR, the way i got away from this is i restored all of them and let CDR/CAR failed, then i ran another restore and only restored CAR/CDR and it succeeded
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...