DNA shows DN in Wrong Partition not confg on Phone or DN
Calls are blocked to dn 1201. Route Plan Report shows all are correct.
Dialed Number Analyzer shows dn is in some other partition that is not configured on the phone nor the dn configuration. 4 digit on-net calls from any remote site to this site get a fast busy to this dn only. we have other sites that are cfg'd exactly the same.
Can someone help?
Has anyone ever had an issue similar to this one?
We have a publisher and subscriber system
CallManager ver 4.1(3)sr5d.
Its looking like we can not delete the dn from the partition within the database.
All 4 digit Calls to these DN's 12 extensions work fine. Our problem is extension 1201 gets a fast busy. How come whem we run the DNA that this extension shows up in another sites Partition. We have been cleaning up this particular customers botched Callmanager installation from some other resellers poor installation. We think somewhere down the line that this number may have been used elsewhere. We tried to delete the users dn last night but the DNA still shows Ext 1201 in the whitehouse partition. Its actually configured in the Scotch Plains partition and wonder why it shows up as an alternate option.
We are using this number also as a hunt pilot and that portion is working fine.
Re: DNA shows DN in Wrong Partition not confg on Phone or DN
Try to bring up the Route Plan Report then do a search for 1201 (contains). This will show you if another device or whatever has this dn. If you find it just delete it all. I would also make sure the SQL replication is happening on all the Servers, use DBLHelper to verify this and also to re-initialize. Do the DNA again, it should show as no DN to match. Hope this helps...
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