I'm new to this siteas we are just about to have a new Cisco phone system installed. I have been recommended by our supplier that we should use CUPS 7.x as version 8.0 still has bugs ? my question to the supplier was is it possible to use CUPC 8.0 with CUPS 7.x as the user interface is more pleasing on the eye for the end users and it will save us from upgrading all the users workstations if and when we upgrade to version 8 of the server software. The supplier was a bit vage so could someone please confirm that this is ok to do or reasons why we should not mix the two versions.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...