We have a call handler that gives you the ability to dial a subscriber by extension. You can dial subscriber on the local Unity Server with no problem but when you try to dial subscriber on another Unity Server, you receive error meassage that Unity does not recognize that as a valid entry. Forwarding voicemail is working fine across Unity servers.
The default directory handler is working fine. It is the automated attendant that is not working. I went through the Setting Search Scopes guide and everything on my Unity Servers are checked for dialing domain. Both servers are in the same dialing domain.
We have resolved this issue by moving the subscriber to the local Unity server. and we were able to fix original issue which was he could not change his password from his phone. We found that we had two users with duplicate alias. We changed the other user to a different exchange alias. This is a result of upgrading from 5.5 to 2003
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...