Does UNITY support HPOV Agent ?

[tony.murray]

Been trying to find a definitive answer but with no luck. Currently running Unity 3.1(5) and will be shortly upgrading to 4.1. Will also be upgrading to CCM 4.1. Does anybody know or have experience of an HP Openview Agent running on the above platforms?

[lindborg]

If you head out to the release notes section here:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_release_notes_list.html

go to the 3.1(5) release notes link you'll find a section in there on supported 3rd party software. In there you'll find this:

Hewlett-Packard

–Insight Manager. Supported when used in conjunction with the Hewlett-Packard Remote Insight Lights-Out Edition card to remotely restart the Cisco Unity server.

–OpenView. Supported for use with Cisco Unity version 3.1(5) and later for IP monitoring of Cisco Unity, SQL Server, and Exchange services, on all supported Cisco Unity hardware platforms.

[eschulz]

For Unity, the definitive answer is in the Supported Monitoring Software section of the System Requirements, and Supported Hardware and Software guide...

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_system_requirements_hardware09186a0080117617.html#wp111545

I'm not as familiar with CCM documentation so I just searched Cisco.com for "CallManager Openview". That search turned up this 17/May/2005 bulletin...

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_bulletin0900aecd800f8572.html

[tony.murray]

Thanks guys. Found info very helpful