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DTMF Problem Meetingplace 6

Hi,

    I am deploying meetingplace 6.0.Audio server version is R6_0_0_25.Voice gateway is configured on H.323 to route the calls to Meetingplace.No direct PSTN lines terminated in Audio Server.

When i call PSTN number to reach Meetingplace.sometimes my DTMF digits are not getting recognised properly.If i dial my profile ID as 12345,it recognise as something like 11233445.It is happening especially when i am on speakerphone(Handsfree)..

Kindly suggest...

1 Reply 1

joel.davila
Level 1
Level 1

What kind of phones are you running as well what version of firmware on the phone and IOS load on the gateway. We ran into a similar issue with dual dtmf for MP 6 and it ended up being the firmware on the phones.